The "soft" dimension of organizational knowledge transfer

نویسندگان

  • Gustavo A. C. Guzman
  • John Wilson
چکیده

Based on empirical work and literature review, this paper has advanced a theoretical framework that integrates knowledge management, change management and ‘soft’ issues. It argues that the ‘‘soft’’ dimension helps to better understand the process of organizational knowledge transfer. Guidelines for managerial action were formulated in order to make explicit, be aware and understand embedded ‘soft’ issues.

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عنوان ژورنال:
  • J. Knowledge Management

دوره 9  شماره 

صفحات  -

تاریخ انتشار 2005